Welcome to the shipping policy page of TRexRide. We are committed to providing you with high-quality shipping services to ensure the best experience when using our services. Please review the following information to understand our shipping policy.

Service Scope

We currently ship to the following countries:
Australia, Austria, Brazil, Denmark, Finland, France, Germany, Indonesia, Italy, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, Norway, Portugal, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the UK.

Shipping Methods

We will provide multiple shipping methods to meet your needs and budget. You can choose regular shipping, express shipping, or expedited shipping. We will also offer various shipping services, including land transportation, sea transportation, and air transportation. You can choose the appropriate shipping method according to your needs.

Shipping Time

We will send you a confirmation email once your order is verified. After verification, in principle,the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicat with you via email or phone to find an good solution.

All orders are processed within 2-4 business days. Orders are not shipped or delivered on
weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

We will do our best to ensure that your order is delivered in the shortest possible time. However, the shipping time will depend on the shipping method you choose and the country or region you are in. We will provide more detailed information after you place an order so that you can better understand the estimated shipping time.

Shipping Cost

We will charge appropriate shipping costs based on the shipping method you choose and the country or region you are in. Shipping costs will be automatically calculated at checkout so that you can understand your total order cost. Please note that some countries or regions may have additional customs duties or taxes, and we will not be responsible for paying these fees.

Shipping Tracking

We will provide order tracking service so that you can know the status of your order at any time. You will receive a unique tracking number so that you can check your order at any time. Please note that tracking services may not be available in some countries or regions.

Thank you for choosing TRexRide’s shipping services. If you have any questions or need more information, please feel free to contact us. We are always ready to serve you!